Risalla Home Nursing - UAE
At Risalla Home Nursing We Treat Your Loved Ones Like Family.
Risalla Home Nursing is specialized in providing home nursing services in UAE. We offer planned nursing care that is based on each of our patient’s needs and abilities with the goal of achieving an optimal quality of life.
Risalla HHCS is committed to the concept that individuals and families have the right to involved in the decisions regarding their own health care and the way in which that care is provided.
Our strength is the trained team of professional Registered Nurses who are passionate about the care they provide.
Why Choose Us
We understand the needs of patients and their families, for that we appoint the most appropriate nurse for each case to provide the best possible care with each patient’s doctor to develop an individualized care plan.
OUR VISION
To be the trusted and strategic partner delivering the optimal health care services in UAE & GCC countries.
OUR MISSION
To provide the highest standard of home health care services provided by professional and well qualified medical staff to ensure patient’s safety, well-being and overall recovery.
FAQ
What is your nursing services procedures?
First, we need a medical report or discharge summary of the patient. Then, we will do an assessment in the patient residence to discuss about the daily routine and medication. Finally, you can start the services immediately after the assessment.
What are the qualifications of your nurses?
We have three categories of the nurses: New born, Elderly and critical care nurses. All our nurses are registered under Dubai Health Authorities (DHA).
If I need to cancel the service, will you refund me my payment?
Sure, you just need to notify us three days in prior.
Can your nurse escort patients travelling outside the country for further treatment or procedures?
Yes, our nurses are qualified in and outside the country and able to escort patients to treatment facilities outside the UAE. We can also provide care at home for patients returning to the UAE after treatment and as when required.
What is your nurse responsibility?
Our nurse responsibilities is related to medical responsibilities only. Also, you we will provided with detailed policies form during the assessment.
What is your payment terms?
Payment should be in advance either cash or bank transfer as we are not accepting credit cards.
Do you have a formal complaints process in place?
Yes, we do. You can contact our customer service department at feedback@risalla.com or call +971 56 994 3675 and report your complain. We will conduct proper investigation and will provide you with a feedback ASAP.
Can the nurse stay with my relative while in the hospital?
The nurse can accompany your relative to the hospital for follow up appointments as well as emergencies but is not allowed to perform any duties in the hospital as to not cause any potential conflicts.
Physiotherapy
Services
Assistance with daily activities of daily allows individuals to focus on their recovery.
Book An Appointment
By booking an appointment with Risalla Home Nursing, our Home Care Specialist will visit you at your home to assess your requirements and provide you with the best course of action.
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Book an appoitnment
+971 (4) 240 8428
+971 56 994 3675
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